Insurance Glossary for AIR MILES® Collectors

Here is a list of some of the frequently used insurance terms found throughout the pages of this Web site. If you can't find a term you would like defined in the alphabetical list below, feel free to call us toll free at 1 866 236-6318 Monday through Friday from 8 a.m. to 8 p.m. ET. You can also e-mail us at rewardsforlife@manulife.com any time, or send us a message by clicking here. We would be happy to help you with any insurance questions you may have.

All definitions provided are examples. Consult your policy for the terms that apply to your coverage.

For a definition, click on the letter that the insurance term begins with:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Accidental Death benefit
A sum of money paid to the Insured's beneficiary(ies) in the event of the Insured's accidental death.

Age
Each person to be insured must fall between the minimum and maximum ages stipulated by an insurance plan to be eligible to apply for coverage (as long as they also pass underwriting and eligibility requirements).

Application
A signed document indicating the amount and type of coverage applied for and containing personal information about all persons to be insured. An Insurer uses the application to decide whether or not to provide coverage to that person.

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B

Beneficiary
The person, other than the Insured or the Insured's estate, to whom or for whose benefit, insurance money is made payable by contract or designation.

Benefit
The amount paid to a claimant or beneficiary under the coverage of a policy.

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C

Cancellation
At the request of the Insured or by the right of the Insurer, the insurance policy is made void before its normal expiration date.

Cancer
For the purposes of the "Rewards for Life®" Critical Illness Plan, a malignant tumor characterized by the uncontrolled growth and spread of malignant cells and the invasion of tissue as confirmed by a histological examination of tissue samples. Cancer includes leukemia and Hodgkin's disease. The following conditions are excluded from this coverage:
• Cancer in situ,
• T1A and T1B prostate Cancer,
• any skin Cancer, other than invasive malignant melanoma to a Breslow depth greater than 0.75mm,
• pre-malignant lesions, benign tumors or polyps, and
• any tumor in the presence of any human immunodeficiency virus (HIV).
Subject to the above definition, the policy will terminate and no benefit will be payable:
i) if the Insured is diagnosed with any type of Cancer, whether a covered condition or not, anytime before or within 90 days after the Effective Date or the date of the latest reinstatement, or
ii) if the Insured had any symptoms or medical problems that commence before or within 90 days after the Effective Date or the date of the latest reinstatement and those symptoms or medical problems initiate any investigations that lead to a diagnosis of any type of Cancer, whether a covered condition or not.

Claim
A request for benefit payment under the terms of an insurance policy.

Claimant
The person(s) making a request for payment of benefits under the terms of an insurance policy.

Coronary Bypass
For the purposes of the "Rewards for Life®" Critical Illness Plan, the undergoing of heart surgery to correct narrowing or blockage of one or more coronary arteries with bypass grafts. This excludes non-surgical techniques such as balloon angioplasty or laser relief of an obstruction.

Coverage
Another term for the protection offered under an insurance policy. Coverage is used interchangeably with the terms insurance or protection.

Covered Conditions
For the purposes of the "Rewards for Life®" Critical Illness Plan, certain types of Cancer, Heart Attack (Myocardial Infarction), Stroke (Cerebrovascular Incident) or Coronary Bypass surgery are covered, as defined herein.

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D

Death Benefit
The amount of money paid to a beneficiary when an Insured under a life insurance policy dies.

Death Claim
A request for payment under the terms of a life insurance policy when an Insured dies.

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E

Effective Date
The date when insurance coverage begins.

Exclusions
Specific causes of death, circumstances and health related conditions or any other losses for which an insurance policy does not provide benefits.

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F

Face Amount
The dollar amount shown on the first page in a life insurance policy. Subject to the terms and conditions of the insurance plan, this amount is payable to a beneficiary when an Insured dies.

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G

Grace Period
A period of time which acts as a cushion to ensure coverage is not cancelled if a payment is missed. If all payments due are not received within this period of time (or grace period) from the date a payment is missed, the insurance policy is cancelled.

Group Insurance
A single policy which has been issued to a group or association, whereby members of the group can apply for coverage under the group policy.

Guaranteed Issue
An insurance plan for mature Canadians that guarantees insurance coverage to all applicants who meet the eligibility requirements, regardless of health. Rates are based on the age of the Insured at the time of application.

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H

Heart Attack
(Myocardial Infarction.) For the purposes of the "Rewards for Life®" Critical Illness Plan, the death of a portion of the heart muscle due to atherosclerotic heart disease. The diagnosis must be based on all of the following criteria occurring at the same time:

• New episode of typical chest pain or equivalent symptoms resulting from the blockage of one or more coronary arteries, and
• new electrocardiographic changes indicative of a myocardial infarction, and
• biochemical evidence of myocardial necrosis including elevated cardiac enzymes and/or troponin, and
• excluding minor heart attacks that do not meet all of these criteria.