Download Forms

To better serve Members with CAA life insurance plans, we have made the forms for some of our most common service requests available for downloading. If you wish to make one of the following changes to your coverage, simply click on the appropriate link below to download a form (in .PDF format) which you can print, complete and mail to Manulife Financial:

I have changed my legal name and I want to also change my name under which I am covered.

I have not smoked for the last 12 months or more and I want to apply for lower Non-Smoker rates.

I want to change my beneficiary (and I understand that if my current beneficiary is irrevocable, I will need my beneficiary's consent to make this change).

You can also change your coverage amount, change your mailing address or change your payment method with our handy online forms.

If you would like to contact our Customer Service Representatives with some other request, please click here to type in your request online, e-mail us at am_caa@manulife.com or telephone us toll-free at 1-877-261-8CAA (1-877-261-8222) Monday through Friday, from 8 a.m. to 8 p.m. ET.

PLEASE NOTE: If you don't have Adobe Acrobat Reader Version 3.01 or later, which is necessary to view and print these .PDF files, you can download it for free from Adobe.