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Request a Change

To serve CAA insurance plan Members better, we have placed the forms for some of our most common service requests online. If you wish to make one of the following changes to your coverage, simply click on the appropriate link below to submit your request directly to us:

I want to change my e-mail address.

I want to change my postal address.

I want to change my telephone number.

I want to change my payment method.

(If you wish to make a claim, for personal service please telephone us toll-free at 1-877-261-8CAA (1-877-261-8222) Monday through Friday, from 8 a.m. to 8 p.m. ET.)

You can also download printer-ready forms, which you can complete and mail to us if you wish to change your name, change your smoking status or change your beneficiary.

If you would like to contact our Customer Service Representatives with some other request, please click here to type in your request online, e-mail us at am_caa@manulife.com or telephone us toll-free at 1-877-261-8CAA (1-877-261-8222) Monday through Friday, from 8 a.m. to 8 p.m. ET.

Legal Informationreturn to top

© CAA trademark used under license from the trademark owner, Canadian Automobile Association.

CAA Term Life, Child Term Life, Guaranteed Issue and Critical Illness Insurance are underwritten by The Manufacturers Life Insurance Company.

Manulife Financial and the block design are registered service marks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation.

Available to Canadian residents only.