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Service charges for deposit accounts and lines of credit

Everything you need to know about the service charges associated with Manulife Bank's high-interest deposit accounts and lines of credit can be found here. In addition we have included information on:

Interest payments
Security and confidentiality
Transaction processing times

To learn about our various bank accounts and the deposit and withdrawal options they have, go to:

Manulife Bank Service Charges
(Effective March 1, 2008 )
These charges are applicable to all deposit accounts and lines of credit (other than Manulife One).

DEPOSITS
Fund transfers		no charge
Direct deposits		no charge
Mail in cheque		no charge
ABM deposits		no charge
WITHDRAWALS
Cheques
	Business Advantage Account	$1.50
	Deposit accounts and lines of credit (excluding Business Advantage Account)	no charge
Automated Bank Machine
	In Canada	$1.25
	Outside Canada	$2.50
Direct Payment (debit)		$0.50
Bill Payments		$0.50
Pre-authorized Payments		no charge
Transfers
	Client initiated	no charge
	Manulife Bank initiated	$5.00
Wire transfers (other Bank charges may also apply)
	$10,000 or less	$25.00
	$10,001 - $50,000	$40.00
	$50,001+	$50.00
	Incoming wire transfer	$10.00
OTHER CHARGES
Statements
	Quarterly statement for all personal deposit accounts	no charge
	Monthly statement for non-registered deposit accounts	$1.00/mo.
	Monthly statement for lines of credit	no charge
	Duplicate statement (mailed)	$2.00
Overdraft interest (calculated on daily closing balance, charged monthly)		21%/year
NSF item processing
	If returned	$35.00
	If paid (overdraft interest applies)	$5.00
Stop payment		$10.00
Official cheque (in lieu of certified cheque)		$6.00
Outgoing cheque collection		$50.00
Personalized cheques
	Cheques can be ordered in quantities of 50 or 100. Pricing is available through Internet banking services. To order cheques or for a full list of products, visit Davis and Henderson's website at www.dhltd.com or call 1-877-448-1294. Please note that, for security reasons, all first-time orders or requests for name and/or address changes must be processed through Manulife Bank. Please contact us.
Using a non-MICR encoded cheque (i.e. photocopy)		$10.00
Foreign funds
	To process cheque written in foreign currency to your Canadian dollar account (excluding travellers' cheques)	$10.00
	Returned foreign deposit	$10.00
Searches / Notices
	Search and photocopy an item within the past 90 days	$5.00
	Search and photocopy an item processed more than 90 days ago	$10.00
	Detailed recap of account transactions	$15.00/ hour
	Confirmation of account/audit confirmation	$10.00
	Bill payment investigation/refund	$15.00

This sets out all charges for services provided by Manulife Bank of Canada for its regular deposit and line of credit accounts.

Service charges are subject to change with at least 30 days prior written notice.
All fees presented on a per item basis, unless otherwise stated.
Charges are automatically applied to your account.
By using your Manulife Bank Access Card in ABMs displaying THE EXCHANGE logo in Canada, you can avoid paying the convenience fee charged by many financial institutions.

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Interest payments

Bank accounts - Interest is calculated on the daily closing balance and paid monthly to your account.

Lines of credit - Interest is calculated on the daily closing balance and charged monthly. Monthly payments can be automatically deducted from your selected bank account.

Security and confidentiality
You will be asked to choose a password that you will need to provide each time you use Internet and telephone banking services. This should be kept private. The privacy of your personal information is important to us. If you would like more details, please refer to the Manulife Bank Privacy Policy.

Transaction processing times

Depending on your transaction, processing times vary. Allow sufficient time for your bill payments to be processed to your billing company and funds transfers to clear your account at your other financial institution.

		Hold period (business days)
Cheque or Electronic Funds Transfer drawn on another Canadian financial institution.		2 - 6
Cheque or other instrument drawn on a U.S. financial institution.		15 - 30
Cheque or other instrument drawn on other foreign financial institution.		30 - 45
	.

¹THE EXCHANGE^® and THE EXCHANGE & Design^® are registered trademarks owned by Fiserv Inc., licensed for use in Canada by FICANEX Services Limited Partnership. Manulife Bank of Canada is an authorized user of the mark. Use the ABM locator to find THE EXCHANGE Network ABMs nearest you.

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