Manulife Financial announces strong earnings and increased dividend (October 24, 2002)
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FOR IMMEDIATE RELEASE
October 24, 2002
TSX/NYSE/PSE: MFC; SEHK: 0945


Manulife Financial announces strong earnings
and increased dividend

Toronto – Manulife Financial Corporation reported shareholders’ net income of $327 million for the third quarter ended September 30, 2002, a 32 per cent increase from the same period a year ago. Excluding several non-recurring items in the third quarter of last year that totaled $64 million, shareholders’ net income this quarter was $15 million or five per cent higher than the prior year. On a per share basis, earnings for the third quarter were $0.69. Return on shareholders’ equity was 15.2 per cent.

Favourable claims experience in U.S. Insurance and Canadian Group Benefits operations, business growth across Asia, continued tight expense management, and recent acquisitions in Canada all contributed to the growth in earnings. These positive developments were more than sufficient to offset the impact of declining equity markets, which reduced net income in the quarter by an estimated $68 million.

Solid performance
Total premiums and deposits increased by 13 per cent in the third quarter to $7.1 billion, from $6.3 billion in 2001, reflecting growth in both insurance and wealth management businesses.

“Our businesses continued to perform well in the third quarter despite the extreme volatility of the financial markets,” said Dominic D’Alessandro, President and Chief Executive Officer of Manulife Financial. “Our balance sheet and capital position are very sound, our earnings continue to grow and the prospects for our business franchises around the world are highly favourable. In light of this strong performance and our confidence in the future for the Company, the Board of Directors today approved an increase in Manulife’s quarterly dividend to $0.18 per share,” added Mr. D’Alessandro.

“Our continued focus on implementing productivity efficiencies and maintaining tight spending controls were important contributors to the bottom line,” explained Peter Rubenovitch, Executive Vice President and Chief Financial Officer, Manulife Financial. “Concurrently, we continue to invest in the future growth of the Company. This quarter, for example, we launched new products, extended and diversified distribution sources and enhanced productivity and service. Going forward, we expect these initiatives will contribute significantly to increased sales and earnings,” he added.


FINANCIAL PERFORMANCE
Financial Highlights
(unaudited)


* Basic earnings per share, excluding non-recurring items, for the three months and the nine months ended September 30, 2001 were $0.65 and $1.84, respectively.
**Return on shareholders’ equity, excluding non-recurring items, for the three months and the nine months ended September 30, 2001 were 15.8% and 15.7%, respectively.

Net Income
Manulife Financial Corporation reported a 32 per cent increase in shareholders’ net income for the third quarter ended September 30, 2002, increasing to $327 million from $248 million in 2001.

The third quarter 2001 shareholders’ earnings included non-recurring items related to the terrorist events in the United States on September 11, 2001, a gain from the disposition of a portion of the Company’s investment in Seamark Asset Management Ltd. and two tax-related items, all of which in aggregate reduced net income by $64 million. Excluding these non-recurring items, shareholders’ net income increased to $327 million from $312 million in 2001. This increase was primarily due to favourable claims experience in U.S. Insurance and Canadian Group Benefits, business growth in Asia, expense efficiencies and the recent acquisition in Canada. However, the impact of declining equity markets dampened earnings in the quarter by an estimated $68 million, comprised of reserve strengthening related to segregated fund guarantees of approximately $35 million, and $33 million in reduced fee income on funds under management and lower investment income on equities.

For the nine months ended September 30, 2002, shareholders’ net income was $1,006 million, an increase of 22 per cent over 2001. Excluding non-recurring items, 2001 year-to-date shareholders’ earnings were $887 million.

Earnings per Share and Return on Shareholders’ Equity
The third quarter earnings per share were $0.69 compared to $0.52 in 2001. For the three months ended September 30, 2002, return on shareholders’ equity was 15.2 per cent compared to 12.6 per cent for the same period in 2001.

Year-to-date earnings per share and return on shareholders’ equity were $2.10 and 15.9 per cent compared to $1.71 and 14.6 per cent in 2001.

Excluding the non-recurring items, third quarter 2001 earnings per share and return on shareholders’ equity were $0.65 and 15.8 per cent. On the same basis, 2001 year-to-date earnings per share and return on shareholders’ equity were $1.84 and 15.7 per cent.


OPERATING HIGHLIGHTS

United States
  • During the quarter, the Company entered into an agreement with Scudder Investments to offer Manulife’s variable annuity products through Scudder’s distribution network. Manulife’s superior capabilities in variable annuity product development, technology and service combined with Scudder’s marketing strength create an opportunity to significantly expand sales.
  • With the September launch of Manulife Private Accounts, Manulife Financial became the first insurance company to offer a managed accounts product in the United States as well as the first company to offer this type of product in the financial planner channel. This product is targeted towards clients looking for a higher level of personalized wealth management services. With Manulife Private Accounts, clients will have access to multiple investment managers in one core account.
  • Manulife USA was recognized for its outstanding communications materials for 401(k) pension plan sponsors and participants. The Company was awarded first place in the Plan Sponsor category by the Profit Sharing/401(k) Council of America for its 401(k) fiduciary guide for employers. The American Council of Life Insurers Integrity First Award was presented to Manulife USA for its outstanding 401(k) enrollment kit for distribution to participating employees.

Canada
  • Due to our strong value proposition and changes in the marketplace this year, we have put extra effort into attracting additional high quality independent advisors and firms to sell our products. Results have been excellent, and Manulife has attracted a significant number of established producers and distribution companies.
  • Elliott & Page, the Company’s Canadian mutual fund manager and distributor, ranked second in the industry in net sales during July and August, led by strong performance of its Monthly High Income Fund.
  • Canadian Group Benefits unveiled an enhanced online group benefits Web site, positioning the business as the premier group benefits provider of online services to more than four million employees and dependents across Canada. Unique features only offered by Manulife’s Plan Member Site include direct deposit for benefit claims and plan coverage information specific to the plan member.

Asia
  • In July, Manulife Philippines assumed the block of inforce life insurance business formerly belonging to MetLife Philippines. In early October, Manulife acquired the life insurance, pension and education operations of CMG Philippines. This transaction adds more than 60,000 inforce life insurance policies and pension and education plans as well as over 1,000 agents to Manulife Philippines, significantly enhancing Manulife’s position in this market.
  • Manulife Financial increased its stake in the Company’s Singapore subsidiary to 100 per cent with the purchase of shares from its joint venture partner. This move will enable Manulife to expand its operations in a market with significant growth potential. Manulife had 375 agents in Singapore as at September 30, 2002, an 11 per cent increase from a year ago.
  • On October 17, Manulife-Sinochem was granted approval to open its branch office in Guangzhou, China. This is the first branch license granted by the China Insurance Regulatory Commission to a foreign invested joint-venture life insurance company. Manulife-Sinochem started operations in November 1996 in Shanghai as China's first joint-venture life insurance company. In just six years, it has grown to over 3,000 agents, has earned a reputation for new product innovation and is ranked second among foreign life insurance companies in Shanghai.
  • Manulife Indonesia was awarded the “Life Insurance Company of the Year” award for 2002 by the Asian Insurance Review. This award is based on several criteria, including innovation, consistently strong financial performance, strong management and a high standard of customer service.

Japan
  • Taking advantage of deregulation that allows banks to distribute variable annuities effective October 1st, Manulife Japan has established alliances with five banks to distribute its ManuSolution variable annuity product. As a result of these alliances, sales of ManuSolution have doubled with the banks accounting for a significant portion of sales to date this month.

Corporate
  • During the quarter, Manulife Financial purchased and cancelled 16 million of its common shares at a weighted average price of $37 per share.
  • A survey conducted by The Globe and Mail, Report on Business ranked Manulife Financial number one in Corporate Governance, based on an extensive review of governance practices in Canada. Manulife was recognized for its strong commitment to shareholder interests.

Premiums and Deposits
Total premiums and deposits increased by 13 per cent to $7.1 billion in the third quarter of 2002 from $6.3 billion in 2001. This increase was driven by strong sales of 401(k) pension and annuity products in the United States, growth in Asia and higher premiums in Reinsurance Division.

Funds under Management
Funds under management increased by $5.6 billion to $139.2 billion as at September 30, 2002 compared to $133.6 billion at September 30, 2001. General fund assets increased by $2.4 billion, reflecting the addition of assets from the Zurich Canada acquisition in the first quarter of this year, and growth in the insurance business. Segregated fund assets increased by $2.5 billion from a year ago. This increase was primarily driven by strong net policyholder cash flows of 401(k) and annuity products in the U.S. and positive net segregated and mutual fund cash flows in Canada over the past 12 months, significantly offset by approximately $8.2 billion as a result of lower equity markets.

Capital
Total capital increased to $11.8 billion as at September 30, 2002 from $10.2 billion as at September 30, 2001. The increase was primarily the result of net income in the past 12 months and the issuance of Manulife Financial Capital Securities, partially offset by the repurchase of 16 million common shares for $596 million and shareholder dividends.

Normal Course Issuer Bid
On October 14, 2002, the Company announced its intention to make a normal course issuer bid through the facilities of The Toronto Stock Exchange (the “Exchange”). Pursuant to the bid, the Company is authorized to purchase up to 20 million common shares, representing approximately 4.3 per cent of common shares issued and outstanding at the time, in the 12-month period commencing October 17, 2002. Transactions will be executed on the Exchange at the prevailing market price in amounts and at times determined by the Company. Any shares purchased as part of the bid will be cancelled.

Under its previous normal course issuer bid, the Company purchased and cancelled 18 million common shares.

Quarterly Dividend
The Board of Directors approved a quarterly shareholders’ dividend of $0.18 per share on the common shares of the Company, an increase of $0.04 per share, payable on or after December 19, 2002 to shareholders of record at the close of business on November 15, 2002.

PERFORMANCE BY DIVISION

U.S. Division

  • U.S. Division’s 2002 third quarter net income increased by 51 per cent to $116 million compared to $76 million in the third quarter of 2001. Year-to-date net income was $345 million in 2002, an increase of 35 per cent from 2001. The increase in the quarter’s net income reflected very good claims experience along with higher sales and improved margins from wealth management and insurance operations. This increase was partially offset by the impact of lower equity markets, which, in the quarter, reduced earnings by an estimated $16 million. Continued tight fixed and discretionary expense management in all core businesses also contributed to the growth in earnings.
  • Driven by strong sales of 401(k) pension, variable annuity and Universal Life insurance products, premiums and deposits for the quarter increased by 14 per cent to $4.1 billion compared to the third quarter of 2001.
  • Funds under management as at September 30, 2002 of $69.3 billion were slightly higher than the $68.1 billion reported in 2001. Consistently strong net policyholder cash flows over the past 12 months were substantially offset by the $7.3 billion impact of declining equity markets.


Canadian Division

  • Canadian Division shareholders’ net income of $85 million for the quarter decreased by 10 per cent from $94 million in the third quarter of 2001. Year-to-date shareholders’ earnings of $275 million were up 10 per cent over the first nine months of 2001. In the quarter, favourable claims experience in Group Benefits, expense efficiencies in both protection and wealth management businesses, and contributions from the acquisition of Zurich Canada were more than offset by the impact of lower equity markets on the Division’s wealth management businesses, including segregated fund guarantees, and poor claims in the Individual Insurance business. Declining equity markets reduced net income by approximately $18 million in the quarter.
  • Premiums and deposits were up eight per cent to $1.4 billion in the third quarter. All lines of business contributed to the increase, which was primarily as a result of the acquisition of Zurich Canada’s individual insurance business in 2002, stronger long-term mutual fund and fixed-income investment product sales and continued growth in Group Benefits.
  • Funds under management increased by six per cent to $33.8 billion as at September 30, 2002 from $32.0 billion as at the same time last year. This increase reflects the Zurich Canada acquisition, organic growth of insurance and fixed-income savings businesses, and positive segregated and mutual fund net cash flows over the past 12 months, partially offset by the estimated $675 million impact of lower equity markets.


Asian Division

  • Asian Division shareholders’ net income increased by 49 per cent to $72 million in the third quarter of 2002 from $48 million in 2001. Year-to-date shareholders’ net income was $185 million, an increase of 35 per cent over 2001. The quarter’s increase in earnings reflected business growth and expense efficiencies across the Division, particularly in the Hong Kong operations.
  • Premiums and deposits increased by 18 per cent to $787 million in the third quarter, reflecting growth in the insurance and wealth management businesses.
  • Funds under management increased by 31 per cent to $9.8 billion as at September 30, 2002 from $7.5 billion in 2001 due to business growth across the Division, particularly in Hong Kong Individual Insurance, Mandatory Provident Fund deposits in Hong Kong and mutual fund deposits in Indonesia.


Japan Division


  • Japan Division’s net income decreased by $9 million to $27 million in the third quarter of 2002 from $36 million in the third quarter of 2001. Year-to-date earnings were $85 million up from $84 million in 2001. The decrease for the quarter versus a year ago reflected the impact of surrenders from the block of policies acquired from Daihyaku, which is not yet being fully offset by growth in new sales given the prevailing economic climate in Japan.
  • Premiums and deposits of $409 million in the quarter remained relatively unchanged from 2001.
  • Funds under management decreased by $1.9 billion to $13.6 billion as at September 30, 2002, from $15.5 billion as at September 30, 2001, as increases from policyholder cash flows were more than offset by benefit payments, which included the impact of discontinued policy obligations assumed from Daihyaku at the date of acquisition.


Reinsurance Division

  • Reinsurance Division reported net income of $42 million in the third quarter of 2002, an increase of $96 million over the $54 million loss reported in the third quarter of 2001. Year-to-date net income increased to $132 million from $21 million in 2001. The 2001 results for the quarter included $145 million in net provisions for anticipated claims arising from the terrorist events in the United States on September 11, 2001, partially offset by the inclusion of a $30 million one-time reduction in tax expense. Excluding these non-recurring items, earnings for the quarter were $19 million lower than the third quarter of 2001. This decrease resulted from Life Reinsurance mortality experience in the quarter, which although favourable, was lower than the strong results reported in 2001. In addition, the strengthening of actuarial reserves to support potential claims sensitive to declines in equity markets reduced earnings by approximately $14 million in the quarter.
  • Premiums increased by $106 million or 47 per cent to $331 million in the quarter, primarily due to business growth and the timing of client-reported premiums in the Property and Casualty Reinsurance line.
  • General fund assets increased by 21 per cent to $4.3 billion as at September 30, 2002 from $3.6 billion as at September 30, 2001, reflecting growth in the business.


About Manulife Financial
Manulife Financial is a leading Canadian-based financial services group operating in 15 countries and territories worldwide. Through its extensive network of employees, agents and distribution partners, Manulife Financial offers clients a diverse range of financial protection products and wealth management services. Funds under management by Manulife Financial were Cdn$139.2 billion as at September 30, 2002.

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘0945’ on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com.

– 30 –
Attachments:
Financial Highlights
Consolidated Statements of Operations
Consolidated Balance Sheets
Divisional Information

Notes:
Manulife Financial Corporation will host a Third Quarter Earnings Results Conference Call at 2:00 p.m. ET October 24, 2002. For local and international locations, please call (416) 641-6713 and toll free in North America please call (888) 293-1928. Please call in ten minutes before the call starts. You will be required to provide your name and organization to the operator. A playback of this call will be available after 4:00 p.m. ET today until midnight ET, November 1, 2002 by calling (416) 626-4100 (passcode #20944695).

The conference call will also be Webcast through Manulife Financial’s Web site at 2:00 p.m. ET. You may access the Webcast at: www.manulife.com/corporate/corporate2.nsf/public/quarterlyreports.html.
An archived version of the Webcast will be available later on the Web site at the same URL as above.

The Third Quarter 2002 Financial Statements and Statistical Information Package are also available on the Manulife Web site at: www.manulife.com/corporate/corporate2.nsf/public/quarterlyreports.html.
Each of these documents may be downloaded before the Webcast begins.

Forward-Looking Statements
This news release includes Forward-Looking statements with respect to the Company, including its business operations and strategy as well as its financial performance and condition. These statements generally can be identified by the use of Forward-Looking words such as: “may,” “will,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” or “continue” or the negative thereof or similar variations. Although management believes that the expectations reflected in such Forward-Looking statements are reasonable, such statements involve risks and uncertainties and actual results may differ materially from those expressed or implied by such Forward-Looking statements. Important factors that could cause actual results to differ materially from the Company’s expectations include among other things, general economic and market factors, including interest rates, business competition and changes in government regulations or in tax laws.

Media inquiries:
Donna Morrison
(416) 926-5226 donna_morrison@manulife.com
Investor Relations:
Edwina Stoate
1-800-795-9767 or (416) 926-3490
investor_relations@manulife.com




















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