Online service options
covered for Key Benefits
For the exclusive use of REALTORS®, we have developed online tools for submitting some of your most common service requests regarding Canadian Real Estate Association (CREA) endorsed coverage. If you wish to make one of the following changes to your CREA coverage, simply click on the appropriate link below to submit your request directly to us.
HANDY HINT: Bookmark this page so that you can find it quickly when you need it!
I want to change my mailing address and telephone number, my e-mail address or my payment method.
If you wish to make a claim for Term Life, Personal Accident or Income Protection disability insurance, for personal service please telephone us toll-free at 1 800 668-0195 Monday through Friday, from 8 a.m. to 8 p.m. ET.
You can also download printer-ready forms, which you can complete and mail to us if you wish to make a claim for eligible health or dental expenses, or to change your name, your smoking status, your beneficiary or your coverage. (If you don't have Adobe Acrobat Reader Version 3.01 or later, which is necessary to view and print these .PDF files, you can download it for free from Adobe.)
If you would like to contact our Customer Service Representatives with some other request regarding your CREA endorsed coverage, please call us toll free at 1 800 668-0195 Monday through Friday from 8 a.m. to 8 p.m. ET. You can also e-mail us at firstname.lastname@example.org any time, or send us a message by clicking here. Please do not include any credit card account numbers in your email message to us.